Old Quarter Review logoOld Quarter Reviewby Suzy
Field guide

The scams visitors actually meet, and the line that ends each one

Hanoi is a safe city to walk, and the risks visitors report are overwhelmingly about money, in a small set of scripts that repeat word for word. Learn the shape of each one and it loses its power. One rule sits above all of them: agree the total price, shown on a phone screen or in writing, before anything starts.

The shoe shine that starts itself

A man points at your shoes, sometimes touches them or sprays something on them, and begins cleaning before you have agreed to anything. At the end, a price many times the going rate is demanded, sometimes with a second man appearing as pressure.

The exit: Say no firmly and keep walking at the first touch. If a shine was genuinely started, pay a small fair amount, state it as final, and walk away. Nothing about your shoes needs fixing on a Hanoi pavement.

The pole on your shoulder

A fruit or coconut seller smiles, places her carrying pole on your shoulder and her hat on your head, and encourages a photo. The photo taken, she demands payment for the fruit at a price set after the fact.

The exit: Hands up, smile, and do not let the pole be placed. If it already happened, buy a small item at a price you state first, or decline and hand everything back unused.

The friendly doughnut taste

A seller offers a taste of doughnuts or fruit, puts a full bag in your hand, and then names a price for the whole bag. Visitors report this one with real anger because the social pressure is the mechanism.

The exit: A taste you did not agree to buy is not a purchase. Hand the bag back whole, say no once, and walk. If you want some, name your quantity and price before anything is bagged.

The cyclo price that changes shape

A pleasant ride is agreed at one price, and at the end the price turns out to have been per person, per hour, or for only part of the route. The vehicle is slow, the driver is sympathetic, and the argument happens when you are already there.

The exit: Before the wheels move, agree the total for everyone, for the whole ride, and show it on your phone screen or write it down. A driver who will not confirm a total in writing is telling you the ending in advance.

The fast or rigged taxi meter

The meter climbs at a rate that has no relationship to the street outside. Sometimes the route loops. The car looks like a taxi, which is the point.

The exit: Use Grab, where the price is fixed before you ride, or a hotel booked car. In a metered taxi, follow the route on your own map and end the ride early at a busy place if the meter runs away.

The fake Grab driver at Noi Bai arrivals

Inside the arrivals hall, a man in a green jacket shows you a typed price on his phone, says he is your Grab driver, and walks you to a car. The demand at the other end is reported at 600,000 to 800,000 VND for a ride whose real app price is roughly 250,000 to 350,000 VND.

The exit: Your Grab driver exists only inside your own app, waits at the official pickup area, and never loiters in the hall with a typed price. Our airport guide has the full walk through.

The too easy tour agency

A shopfront agency, sometimes using a famous name it does not own, sells a Ha Long Bay or Sapa tour at a price well under the market. The trip that arrives is a different boat, a different itinerary, or no trip at all.

The exit: Book tours through your hotel desk, a named operator with a licence you can check, or the licensed company behind this site. A price far below every other quote is the product being sold: the difference.

The bill with padding

Where no price was shown, the bill at the end contains items, weights or quantities you did not agree. It relies on you being too tired or too polite to open the bill up.

The exit: Order only where prices are printed, or confirm each price as you order. Check the bill line by line before paying, and dispute calmly at the table, not at the door.

If a price changes at the end anyway

Stay calm, pay what was genuinely agreed, and state that this is the agreement. If a dispute turns heated, the tourism hotline of the Hanoi Department of Tourism is 1800 556 896, and the emergency numbers are on our emergency card. Report what happened in our Facebook group afterwards: the pattern you describe is the warning the next visitor reads.

Sources and checks: script patterns aggregated from visitor reports on Reddit and TripAdvisor and published scam taxonomies, synthesised in our demand research of 1 November 2026. Prices quoted are the ranges those reports cite for the fake ride, set against the real app range on our airport guide.